PTO Approved – English  |  Spanish

Homeowner Emails

Jump To:

  1. Prospecting
  2. Project Milstones
  3. Other Account/Project Updates
  4. Post Project Updates
  5. Onboarding
  6. Admin

Prospecting

Solar Lead Received

New Serviceable Homeowner Lead – English  |  Spanish
New Non-Serviceable Homeowner Lead – English  |  Spanish
New Homeowner Lead Copilot Nurture 1 – English  |  Spanish
New Homeowner Lead Copilot Nurture 2 – English  |  Spanish
CRM Seller to Homeowner Email – English
(Seller Communications) New Homeowner Lead From Ambassador – English  |  Spanish
(Seller Communications) New Lead To Prequalify – English  |  Spanish
 

New Proposal Is Ready

New Homeowner Proposal Copilot Nurture 1 – English  |  Spanish
New Homeowner Proposal Copilot Nurture 2 – English  |  Spanish
New Homeowner Proposal Copilot Nurture 3 – English  |  Spanish
New Homeowner Proposal Copilot Nurture 4 – English  |  Spanish
New Homeowner Proposal Copilot Nurture 5 – English  |  Spanish

Project Milestones

P0 Contract Signed

New HIC Signed with Powur Care California – English  |  Spanish
New HIC Signed without Powur Care California – English  |  Spanish
New HIC Signed with Powur Care Excluding California – English  |  Spanish
New HIC Signed without Powur Care Excluding California – English  |  Spanish
(Seller Communications) New Contract Received – English  |  Spanish

P1 Project Intake Incomplete

Project Intake Incomplete (Seller Communication)
Project Intake Incomplete Reminder 1, Reminder 2, Reminder 3 – EN                                          
Project Intake Incomplete Reminder 1, Reminder 2, Reminder 3 – ES

P3 Site Survey Scheduled

Site Survey Scheduled (Performed by Installer) – English  |  Spanish
Site Survey Scheduled (Performed by On Demand) – English  |  Spanish
Site Survey Rescheduled (Performed by Installer) – English  |  Spanish
Site Survey Rescheduled (Performed by On Demand) – English  |  Spanish
(Seller Communications) Site Survey Scheduled (Installer) – English  |  Spanish
(Seller Communications) Site Survey Scheduled (On Demand) – English  |  Spanish
(Seller Communications) Site Survey Rescheduled (Installer) – English  |  Spanish
(Seller Communications) Site Survey Rescheduled (On Demand) – English  |  Spanish

P4 Site Survey Complete

Site Survey Complete – English  |  Spanish
(Seller Communications) Site Survey Complete – English  |  Spanish
(ODSS Communications) Missing Site Survey Assets – English  |  Spanish

P6 Permit Submission

Permit Submitted- English  |  Spanish
(Seller Communications) Permit Submitted – English  |  Spanish

P7 Permit Approved

Permit Approved – English  |  Spanish
(Seller Communications) Permit Approved – English  |  Spanish

P8 Installation Scheduled

Installation Scheduled – English  |  Spanish
Installation Rescheduled – English  |  Spanish
Installation Reminder 1 – English  |  Spanish
(Seller Communications) Installation Scheduled – English  |  Spanish
(Seller Communications) Installation Rescheduled – English  |  Spanish

P9 Installation Complete

Installation Complete – English  |  Spanish
(Installer Communications) Installation Complete – English  |  Spanish
(Seller Communications) Installation Complete – English  |  Spanish

P10 Final Inspection Scheduled

Final Inspection Scheduled – English  |  Spanish
(Seller Communications) Final Inspection Scheduled – English  |  Spanish

P11 Final Inspection Passed

Final Inspection Passed – English  |  Spanish
(Seller Communications) Final Inspection Passed – English  |  Spanish

P12 PTO Application Submitted

PTO Application Submitted – English  |  Spanish
(Seller Communications) PTO Application Submitted – English  |  Spanish

P13 PTO Approved

PTO Approved – English  |  Spanish
(Seller Communications) PTO Approved – English  |  Spanish

P14 Powur On

Powur On – English  |  Spanish
(Seller Communications) Powur On – English  |  Spanish

Other Account/Project Updates

Note to All: 02

New Project Notification – English  |  Spanish
(Seller Communications) New Project Notification – English  |  Spanish

Invoice Reminders

Post Design: Deposit Invoice Is Due Reminder 1 – English  |  Spanish
Post Design: Deposit Invoice Is Due Reminder 2 – English  |  Spanish
Post Design: Deposit Invoice Is Due Reminder 3 – English  |  Spanish
Pre Design: Deposit Invoice Is Due Reminder 1 – English  |  Spanish
Pre Design: Deposit Invoice Is Due Reminder 2 – English  |  Spanish
Pre Design: Deposit Invoice Is Due Reminder 3 – English  |  Spanish
Permit Invoice Is Due Reminder 1 – English  |  Spanish
Permit Invoice Is Due Reminder 2 – English  |  Spanish
Permit Invoice Is Due Reminder 3 – English  |  Spanish
(Seller Communications) Install Invoice Is Due Reminder – English  |  Spanish
(Seller Communications) Install Invoice Is Due Reminder 2 – English  |  Spanish

Roofing Project Updates

Roofing Project Scheduled – English  |  Spanish
Roofing Project Rescheduled – English  |  Spanish
(Seller Communications) Roofing Project Scheduled – English  |  Spanish
(Seller Communications) Roofing Project Rescheduled – English  |  Spanish
(Seller Communications) Roofing Project Complete – English  |  Spanish
(Seller Communications) Roofing Proposal Complete – English  |  Spanish
 
 

Project Updates

 Homeowner Ticket Assigned – English  |  Spanish
Homeowner Ticket Closed – English  |  Spanish
Homeowner Ticket Reopened – English  |  Spanish
Homeowner Project Tickets: 04 Ticket Message – English  |  Spanish
Homeowner Project Tickets: 04 Ticket Message Reply – English  |  Spanish
(Seller Communications) Contract Change In Progress – English  |  Spanish
(Seller Communications) Potential Cancellation  – English  |  Spanish

Interconnection Status Updates

 
 Missing Utility Bill (Illegible) – English  |  Spanish
 Missing Utility Bill (Not Found)  – English  |  Spanish
 Missing Utility Bill (Missing Pages)  – English  |  Spanish
 (Seller Communications) Missing Utility Bill (Illegible) – English  |  Spanish
 (Seller Communications) Missing Utility Bill (Not Found) – English  |  Spanish
 (Seller Communications) Missing Utility Bill (Missing Pages) – English  |  Spanish
Pending Signature Interconnection Application (Powur) – English  |  Spanish
Pending Signature Interconnection Agreement (Powur) – English  |  Spanish
Pending Signature Interconnection Application/Agreement (Utility) – English  |  Spanish
Pending Signature Solar Bank Election Form – English  |  Spanish
(Seller Communications) Pending Signature Interconnection Application (Powur) – English  |  Spanish
(Seller Communications) Pending Signature Interconnection Agreement (Powur) – English  |  Spanish
(Seller Communications) Pending Signature Interconnection Application/Agreement (Utility) – English  |  Spanish
(Seller Communications) Pending Signature Solar Bank Election Form – English  |  Spanish
Meter Ordered – English  |  Spanish
(Seller Communications) Meter Ordered – English  |  Spanish
Pending Application Access – English  |  Spanish
(Seller Communications) Pending Application Access – English  |  Spanish

Post Project Updates

Solar Loan Re-Amortization Tax Credit

Solar Loan 18 Month Payment Reminder (GoodLeap) – English  |  Spanish
Solar Loan 18 Month Payment Reminder (Mosaic) – English  |  Spanish
Solar Loan 18 Month Payment Reminder (Sunlight) – English  |  Spanish
Solar Loan 18 Month Payment Reminder (Sunnova) – English  |  Spanish

Onboarding

Verify Your Email

Verify Your Email – English  |  Spanish 

Admin

Password Reset Request – English  |  Spanish
Password Reset Confirmation – English  |  Spanish
Email Change Request – English  |  Spanish
Email Change Verification – English  |  Spanish
Email Change Confirmation – English  |  Spanish
MyPowur App Download Invite – English  |  Spanish
My Powur Account Recovery – English  |  Spanish
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