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POWUR, PBC
POWUR, PBC

Powur Homeowner Communications

Updated May 17, 2022

The following eight emails are now live and replace the primary triggers for our customer communications post contract. We will be adding more stage-based communications to the customer journey, but these 8 emails are a significant start to streamlining and improving the customer experience at every touchpoint. Click the links below for a preview of what each email contains.

To view our automated onboarding communications, click here.

English

P0 Milestone: Contract Signed: 01 - Homeowner Update
P3 Milestone: Site Survey Scheduled: Attribute/Event Update
P4 Milestone: Site Survey Complete: Attribute/Event Update
P6 Milestone: Permit Submission: Attribute/Event Update
P7 Milestone: Permit Approved: Attribute/Event Update
P8: Installation Scheduled: Attribute/Event Update
P9: Installation Complete: Attribute/Event Update
P10: Final Inspection Scheduled: Attribute/Event Update

Spanish

¡Felicitaciones por elegir energía solar!
¡Es hora de su estudio del sito!
¡Su estudio del sitio ha sido completado!
¡Hemos enviado su solicitudes de permiso!
¡Su permiso fue aprobado!
¡Su instalacón está programada!
¡Su instalación está completa! ¡Hurra!
PowurOn - ¡hoy es el día!

Copyright © 2023 POWUR, PBC

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