Hi {First Name},

We’ve reached a pretty special milestone in your solar journey—your installation is scheduled! Here’s what we have in our system for your home:   

Your scheduled install date:
{install_date}

Your arrival window:
{install_time}

Your Powur Certified Installation Partner:
{install_partner_name}

By now, you’ve probably already confirmed many of these details with your Project Manager, but we wanted to fill you in on all the details you need to get ready for your big day.

This depends on the complexity of your project, but our average projects take anywhere from 1-4 days to complete. While not required, we recommend you or someone you trust remains at home for the entire duration of your installation. Your crew will work largely on their own as safely and efficiently as possible but may need you for access to key areas, questions, or other things that arise on installation day. 

Depending on the location of your home, your Certified Installation Partner may be able to bring 100% of the equipment required for your installation with them on install day. However, some projects require us to ship some or all of your equipment to your home in advance of the installation date. Be on the lookout for any deliveries and set them aside in a safe, flat location for your installation team.

Your Powur Certified Installation Partner will take care of nearly everything, but there are several things you can do to make your installation go as smoothly as possible. Here are a few of the most important things:

• Clear your driveway
• Clear any materials from the area where your battery and/or the inverter will go
• Prepare in advance for your power to be off for a few hours or potentially more. This is required to safely connect your solar to the power grid. The installer will go over the schedule and duration of the power outage on the morning of the install. Out of convenience to you, we do try to limit this to be as short and as safe as possible.
• Provide bathroom access to your installation crew
• Let your neighbors know you’re going solar and it might get a little loud
• Consider your pets. Do you have a dog who will need to be kept away from the installation crews? Do you have any furry friends who will be alarmed by the commotion and noise? Do what you can to make any necessary arrangements for your pets to keep them safe
• Please help us ensure a safe installation during COVID-19. You can review our COVID-19 No Contact Solar Policy for more information about our safety protocols.