What's next?
You and {{customer.first_name}} were sent a welcome email that contains important information and next steps for the project, which include: -
Project Kick-Off: The Welcome Team will be connecting with {{customer.first_name}} to initiate the welcome process. This may include a phone call, text, or email to confirm several important details about the project, answer any questions, assign your Project Manager, and select the site survey method.
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Site Survey: If you haven't already completed a Virtual Site Survey (VSS), ensure {{customer.first_name}} is ready for the upcoming site survey. The site survey may be conducted on-site with an On Demand Site Surveyor (ODSS) or with an Install Partner. Both of these site survey methods require contact with the homeowner to establish a date and time that works for both them and the installer.
Congratulations on helping another customer save with solar energy through the Powur platform!
If you have any questions, please don't hesitate to contact our support team! The Powur Team |