Hi {{customer.first_name}},

The following ticket has been assigned to {% if event.assigned_to == customer.full_name %} you. {% else %} {{event.assigned_to}}. {% endif %}

Ticket # {{event.ticket_id}}

{{event.ticket_body}}

- {{event.author}}

Please do not reply to this email. Respond to this ticket by clicking on the ticket above.

Project Details: 

Homeowner: {{event.homeowner_name}}

Project ID: {{event.project_id}}

Project URL: Click Here

Homeowner Address:

{{event.homeowner_street}}

{{event.homeowner_city}}, {{event.homeowner_state}}  {{event.homeowner_zip}}

{{event.homeowner_phone}}