Hi {{customer.first_name}},
The following ticket has been assigned to {% if event.assigned_to == customer.full_name %} you. {% else %} {{event.assigned_to}}. {% endif %}
Ticket # {{event.ticket_id}}
{{event.ticket_body}}
- {{event.author}}
Please do not reply to this email. Respond to this ticket by clicking on the ticket above.
Project Details:
Homeowner: {{event.homeowner_name}}
Project ID: {{event.project_id}}
Project URL: Click Here
Homeowner Address:
{{event.homeowner_street}}
{{event.homeowner_city}}, {{event.homeowner_state}} {{event.homeowner_zip}}
{{event.homeowner_phone}}