Hi {{event.homeowner_first_name}},
Great News! Now that your permit has been approved, we’ve gotten the green light to move toward the next step—scheduling your installation.
We're now reviewing your project and working with your installation team to schedule your Powur Certified Installation Partner. We’ll be reaching out within one week to confirm the details for your installation or update you regarding any outstanding work necessary before we can schedule your installation.
What's Next?
Scheduling
{% if event.homeowner_interconnection_approval_requirements == "Before Install" or event.homeowner_interconnection_approval_requirements == "Before And After Install" %}We are awaiting approval from {{ event.homeowner_utility_company }} before we can schedule your installation. We are following up with them to get this as soon as possible. Please make sure to watch your email that is set up with your utility company as they often send out information, and sometimes these require signatures by the account holder to get their approval to move forward.{% else %}You'll hear from us in about a week to select a date that works for you and for your Powur Certified Installation Partner. As you are selecting a date with your Powur Team, keep in mind that the average installation requires 1-4 days to complete, depending on the complexity of the project.{% endif %}
Receiving Your Equipment
Depending on the location of your home, your Certified Installation Partner may be able to bring 100% of the equipment required for your installation with them on install day. However, some projects require us to ship some or all of your equipment to your home in advance of the installation date. Be on the lookout for any deliveries and set them aside in a safe, flat location for your installation team.
Possible Additional Approvals
{% if event.homeowner_homeowner_hoa_required == true and event.homeowner_hoa_approved == false and event.homeowner_hoa_submitted == null %}We haven't received confirmation that your HOA documentation has been submitted, which is required for your project to proceed. Please submit this documentation to Powur as soon as possible or let us know if this has already been submitted.{% elsif event.homeowner_hoa_required == true and event.homeowner_hoa_approved == false and event.homeowner_hoa_submitted != null %}We haven't received confirmation that your HOA documentation has been approved, which is required for your project to proceed. If we don't receive approval within 30 days of submittal, we will follow up directly with your HOA.{% elsif event.homeowner_hoi_required == true and event.homeowner_hoi_received == false %}We need a copy of your homeowner's insurance policy, which is required for your project. Please send in a copy of the full insurance policy as quickly as possible.{% else %}At this time, we aren't showing any outstanding approvals that are required for your project to proceed. We will alert you if anything changes.{% endif %}
Heads Up
You may receive a certified letter from our equipment partner, CED, issuing a standard notice and summary of the value of the components they are providing. This letter is provided to every homeowner and does not require any action on your part. It is simply a notice that the materials have been procured, and until they are paid for (which will be done through your financing, or with cash if you are paying for your Powur system with cash), CED has a right to take any action needed to secure payment. Should you have any questions about the content of the letter feel free to reach out to our team at customercare@powur.com.
That’s it for now!
We’re so close we can almost see your beautiful new solar system! Get excited for installation day and be ready to take lots of pictures. This is a big milestone for your family and for us—we’d love for you to share the good news with us when your crew arrives.
We encourage you to proudly put that Powur yard sign out in front of your house and let everyone know you not only chose to go solar, but you chose to become part of the Powur family—the fastest growing solar company in the nation!
Let us know if you have any questions or concerns and we can’t wait to hear how your installation goes!
The Powur Team