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All systems go! Your new solar system has received permission to operate and is now ready to produce clean solar power! Here is a summary of your system:
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Your system will soon be powered on and start producing clean energy. Thank you for your participation throughout this process and for choosing Powur. We are proud to call you part of the Powur family and count your home among our many achievements. Every single home we install contributes to an incredible impact on our communities and our world.
What's Next?
PowurON!
You should have received an email from your equipment manufacturer with information to access your monitoring. This will let you see how much energy your system is producing and how much you are offsetting your energy consumption with clean solar power. Soon we will be powering your system on and energy will begin flowing.
Monitoring Information
Your online monitoring portal will be finalized shortly. Once complete, you will receive an emailed closeout packet containing your final design plans, warranty information, spec sheets, and monitoring portal instructions.
Please note that you are responsible for monitoring your system and notifying us if any errors or problems happen to occur now or in the future. Any service work will be covered as a part of your warranty, but we do not monitor your system for you. We recommend monitoring your system regularly to track your energy consumption and power generation.
Customer Success Packet
Please look for an email from us with your Customer Success Packet. This will have all the documentation you need related to your project for your records.
Team Member Changes
Now that your project is complete, your Project Manager will be moving on to help other customers navigate their installation process. Don’t worry! We’re still here to help you with anything you need. For the fastest response moving forward, reach out to our Customer Care team, by visiting chat.powur.com or if you’re unable to access our Live Chat, you can call 1-866-Go-Powur.
We Want Your Feedback!
Our goal is 100% customer satisfaction and we take your feedback extremely seriously. After your system is turned on, we’ll be sending you a short satisfaction survey to get feedback about your experience. Please take a few minutes to fill this out so we can continue to provide the best service possible.
Share your experience!
This is a big milestone! Don’t forget to document it.
It’s ok to be loud and proud when it comes to choosing solar power! You are part of a small but rapidly growing contingent of Americans who have taken their energy into their own hands. In a time when energy costs are on the rise and infrastructure is becoming increasingly fragile and overloaded, YOU are part of the solution.
Take some pictures of your new system and share them! Email us at marketingteam@powur.com, post them on social media with the hashtag #myPowur and tag us. We’re sure you’re the talk of the town.
Share. Share. Share.
There are 90 million homes in the United States eligible to go solar.
Yet, only a little more than 3 million of those homeowners have made the switch. We could be making a massive difference in lowering energy costs and reducing carbon emissions. Share the word with everyone you via your MyPowur app and you’ll get $1,000 when they go solar.
That’s it for now!
It has been a pleasure serving you through this entire process. Please reach out if you have any additional questions or concerns. We hope to continue to work with you in the future as you help share the good news about solar with your friends and family. We have thousands of active Ambassadors doing just that and would love to help you spread the word. Congratulations on becoming a clean energy warrior and becoming a part of the solution.
The Powur Team