Hi {{customer.first_name}},

Congratulations on a successful installation day! Now that your system is installed, we know you can’t wait to hit the “Powur” button and start seeing energy flow into your home. But, we can't turn them on just yet. There are a few remaining steps before your system can be fully energized. Don't worry, we're on it! 

Permission To Operate

{% if event.permit_required == true %}
We are scheduling an inspection with {{customer.AHJ}} to ensure your system is ready to be powered on. Depending on where you live and the details of your system, your system may require more than one inspection prior to approval.
{% endif %}  

We'll need permission from {{customer.utility_company}} to operate your system. This is often called permission to operate or PTO, which, as you may expect, can take some time. In fact, after inspections, waiting for PTO from your utility typically ranges from two to six weeks.

 

Once we get PTO approval we will get your system turned on, build your online monitoring portal and send you instructions on how you can watch your panels producing energy from the sun and saving you money! 

 

That’s it for now!

We’ll let you know just as soon as we get word that your system has permission to turn on from your utility! We’d love to see some pictures of your completed installation—email them to marketingteam@powur.com or post on Facebook, Instagram, or Twitter with the hashtag #myPowur, and don’t forget to tag us! Let us know if you have any questions. You’re almost there … just one more step!

 

 Your Powur Team

Independent Solar Consultant
{{customer.primary_seller_full_name}}
Phone: ({{customer.primary_seller_phone | slice: '-10', 3}}) {{customer.primary_seller_phone | slice: '-7', 3}}-{{customer.primary_seller_phone | slice: '-4', 4}}
Email: {{customer.primary_seller_email}}

Website: https://powur.com/{{customer.primary_seller_vanity_name}}

Project Manager
{{customer.PM}}

support@powur.com

Powur Customer Support

chat.powur.com
support@powur.com

1-866-GO-POWUR

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If you have questions or need help, don't hesitate to contact our support team!

 

2683 Via De La Valle, #G321, Del Mar, California, 92014

 

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