Hi {{customer.first_name}},
We are working on submitting the interconnection application for {{event.homeowner_full_name}} and need a full, detailed copy of their utility bill to proceed.
Note that if they already submitted a utility bill and they are still getting this message, this likely means that we are missing one or more pages of the bill or it is otherwise incomplete. They can send a .pdf or a clear picture of the utility bill. If sending a picture, please make sure the service account number and meter numbers are clear and visible. We sent an email to {{event.homeowner_first_name}} to request this information, as well. |