Hi {{customer.first_name}}, We wanted to inform you of an important update regarding the {{event.homeowner_full_name}} ({{event.homeowner_project_id}}) project.
The project is currently in a hold state and has been flagged as a potential cancellation. To prevent this project from being canceled, we need your assistance in advancing the project before {{event.homeowner_hold_expiration | date: "%B %-d, %Y"}}. Your prompt attention to this matter is crucial.
If you believe the project should not be on hold, we kindly request you review the project details and schedule a huddle with your dedicated Project Manager. Your feedback is invaluable in helping us effectively move forward. |
Should the project proceed to cancellation, please be aware that if the homeowner wishes to resume the project later, a new proposal, contract, and project will need to be initiated. We appreciate your cooperation in addressing this matter promptly. If you have any questions or concerns, please don't hesitate to reach out. Thank you, The Powur Team |